Original version of this paper.
P R O L O G U E
„Young man“, asked the seasoned manager the Doctor of
Business Administration on his first day of his first job, „did they teach you
the definition of TINSTAAFL at university?“ The ‘young man’ became nervous. He
had been a brilliant student, indeed, but the term TINSTAAFL had never come up
anywhere. If TINSTAAFL was an important theory, how could he possibly not have
heard of it? The seasoned manager waited a few seconds while keeping a stern
expression on his face, then he blurted out: „It means: There Is No Such
Thing As A Free Lunch, and you better remember that!“ The ‘young man’ felt sure
that he had lost his first job before he had even started it. But then the
seasoned manager put on a grin, reached out his hand and said: „Welcome to the
real world, young man!“
I. TINSTAAFL and the Welfare State
The principal thesis of this paper is that, in
reality, there is no such thing as a free lunch and that the major problem with
the Welfare State, as it is being understood in many European countries, is
that it tends to create the illusion as though there were such a thing. By
creating this illusion, the Welfare State impedes those forces that have
historically worked for the betterment of society, namely: the reasonable
competition of thought and performance.
The idea of a ‘free lunch’ is not part of natural
human expectations (in primitive society - one can safely assume - it was
simply accepted that one had to hunt in order to get food on the table, and in
modern society one simply accepts that one has to pay for a meal in a
restaurant). At the same time, the fear of not being able to have lunch at all
is still very much an issue for many people even in today’s advanced
civilization. Symbolically speaking, the Welfare State, as understood in many
European countries, tends to suggest that the best way to provide lunch for
everyone is to provide it free of charge. Where that happens, the basic reality
of there not being such a thing as a free lunch is being ignored. That way -
this paper suggests - the alleged cure becomes part of the problem because it
creates expectations which cannot be fulfilled on a sustained basis (i. e. the
expectation that there can always be free lunches). At the same time, those
forces that are necessary for the betterment of society overall (i. e. the
reasonable competition of thought and performance) tend to become impeded.
In primitive society - one can safely assume - there
was no debate about the fact whether it was right or wrong that one had to
struggle for survival; it was a necessity. In modern society, the struggle for
survival seems to be unevenly distributed: the „have’s“ need to struggle less
and the „have-not’s“ are expected to struggle more. The question is, however, whether the term
„struggle“ is an adequate term at our present stage of civilization. „Struggle“
does imply in one sense or another that success comes at the expense of someone
else; that there is only one deer to shoot and that it is „either him or me“ to
shoot it. Modern thought should convince us that there is enough deer for all
and that we will shoot the most for all if we marshall our resources towards
that common objective. Or, as the proverb says: „If you give a hungry man a
fish, he eats once. If you teach him how to fish, he eats forever“. Fishing can
be fun, provided that one is allowed to fish where the fish are. Being given a fish (when
unable to catch one) is a tacit admission of defeat, and it makes the recipient
dependent on the donor.
Human potential is best observed when it is being the most
tested. The post-World War II period provided for an unparalleled challenge for
mankind to rebuild. And when modern mankind was forced to focus its attention
on obvious (and undebatable) challenges, it succeeded. It was not government
that achieved those successes; it was the marshalling of resources by the
people to one common goal, it was the effort and undertaking of individuals
that made it possible. Government only provided the framework for allowing that
to happen. And in those instances where government did not provide for an
adequate framework (such as in East European communism), the results did not
happen.
„There is nothing that I can give you“, an Austrian
leader told his people shortly after the end of World War II. „Except I ask
you,“ he added, „believe in the future of your country!“ (Editorial comment: „Believe in your own
abilities!“). Less than 2 decades later, another political leader phrased it differently
by saying: „Ask not what your country can do for you; ask what you can do for
your country!“ These are classic examples of the themes that Welfare Government
should put forth. To misunderstand that is the classic foundation of present
day’s Welfare State.
History tells us that nothing comes free of effort:
neither the pyramids, nor medieval castles, nor the Autobahns were built
without effort. The question is not whether effort is required to achieve
results but rather, whether the targeted results are appropriate ones and
whether the effort to achieve them is fairly distributed. There is no free
lunch! The questions are: who should pay for it and who should eat how much of
it? If the Welfare State answers those questions adequately, then the Welfare
State is the objective to aim for. This paper does not suggest that the Welfare
State can under no circumstances answer those questions adequately. It does
suggest, however, that - over time - the Welfare State tends to be poorly
suited to solve the problems that had lead to its creation in the first place
because it tends to impede those forces that are necessary for the lasting
betterment of society: the reasonable competition of thought and performance.
II. Laissez-Faire: The Answer to Everything?
Dynamic young Europeans, frustrated by overregulated
societies that prevent them from realizing their personal and professional
objectives, may dream about the unlimited opportunities that the American Way
of Life offers. Unemployed Americans - or Americans who fear that they may soon
be without a job - may dream about the benefits and protection that European
Welfare States offer. Which of the two is right?
Both are right in principle: The entrepreneurial
American who believes in risks and rewards (and who can live with the
consequences of that belief) would probably suffer from depressions in a
European Welfare State. The traditional European, accustomed to stable and
well-understood structures, might consider suicide in an environment where the
only thing that is permanent is change.
„Let the markets rule!“, is the slogan of many today.
„We have to control the speculators!“, is the slogan of others. Both are very
good slogans; neither is a universally applicable solution.
Two of the important elements for the sustained
success of a society are: first, it needs to have clear its ‘basic rules of the
game’; and secondly, it continually needs to adjust these rules to the changes
taking place in society and in the world. It needs to be dynamic and not static.
Political and economic models tend to explain the functioning of society in a
static way. They tend to suggest that a certain political and economic
structure has permanent validity and applicability. The result often is a
society of diminishing ability to adapt to changes taking place in the world; a
society of diminishing ability to self-correct.
It would be the subject of a dissertation in the field
of Political Science to discuss the question of how the ‘basic rules of the
game’ of a society (in other words: its perceived or real value structure)
evolve. If a national President pronounces, for example, that „the business of
America is business“, and if he remains popular after having pronounced that,
one can conclude that by having made that pronouncement he struck a familiar
cord, a generally accepted value structure. By contrast, if a head of
government pronounces that „we“, the government, that is, „have to provide
welfare to everyone“, and if he gets applauded and reelected for that, then we
are witnesses of a different value structure.
„Laissez-faire“ represents the value structure of a
certain society at a certain stage in its development. There is ample
historical evidence that a complete „laissez-faire“ approach leads to many
undesirable consequences. The answer, however, cannot be a „ne pas
laisser-faire“ approach because its major - and most damaging consequence - is
the de-emphasis of competition of thought and performance in the process
of achieving results. In its stead move the regulation of thought and
performance and the power of regulators.
„Laissez-faire“ should, therefore, be considered as a
mindset, a basic way of thinking in the process of determining what - within
the context of the basic rules of a society - should be assigned to the
category of „ne pas laisser-faire“. In theory, a „laissez-faire-mindset“ and
the Welfare State should not have to be mutually exclusive concepts: there is
no compelling reason why a Welfare State would not continually reexamine actual
results against the original intentions. In practice, however, it does not tend
to work that way.
III. The Welfare State - Its Intended Consequences
The arguments in this paper do under no circumstances
question the positive human intentions and motivations underlying the evolution
of the Welfare State (or rather: the Welfare-State-Mentality). Believers in
Christian faith could (and probably would) argue that the Welfare State is the
assertion of Christian commandments: Support the weak! Reign-in the strong!
Provide for general well-being of all!
The Welfare State tends to blossom where the ‘basic
rules of a society’ are not perceived to honor the principles of supporting the
weak, reigning-in the strong, and providing for general well-being of all as
prominent themes of everyday-life. The origin of the Welfare State is not the
proposition to provide for the dream of a better world. Instead, the origin of
the Welfare State is the disappointment that the dream of a better world might
never materialize unless its achievement is organized.
If the Welfare State blossoms in societies where the above
noble principles are not sufficiently respected, why, then, is the
Welfare-State-Mentality not widely spread in the United States? In the country,
where many Europeans believe that the law of the jungle still rules? Where the
strong are the heroes and the weak are the outcasts? Where there is little by
way of social protection to provide for the general well-being of all?
The answer lies in the degree of social awareness and
social responsibility that is part of the society’s basic rules. The American
culture may well respect the principles of supporting the weak, reigning-in the
strong and providing well-being for all in no lesser degree than a good
European Welfare State. However, the American culture may propose that there is
more than one road to happiness and that the organized and programmed system of
Social Welfare is perhaps not the most efficient way to achieve desired
results. That, however, does not necessarily mean that the results are viewed
any less desirable and as long as that kind of social awareness and social
responsibility is felt, a Welfare-State-Mentality is unlikely to blossom.
Again, a Welfare-State-Mentality is not necessarily a noble proposition per se.
Instead, it could be viewed as an admission of social defeat, as the admission
that Social Welfare will only materialize if it is organized by the state.
Still, the Welfare State - as it is being commented
here - is the result of some form of social consciousness of a society, of a
shared belief that a reasonable equilibrium of well-being is the basic
foundation for the lasting success of a society. From that standpoint, the
original intentions of the Welfare State are absolutely honorable and noble! This
is not what the debate should be about. What the debate should be
about is to what extent the actual consequences of the Welfare State correspond
to its original intentions.
IV. The Role (and Consequences) of Entitlements
In a well-developed
Welfare State, the human being is greeted at birth by the Welfare State in the
form of a „child bonus“ (which, actually, the parents receive). The young
person begins grammar school and learns that he/she is entitled to free
transportation, free education and free literature. Around the age of 10, the
young person learns that he/she is entitled to move on (again totally free of
charge) to „Gymnasium“ provided that the grades are adequate. Meanwhile, the
parents have
become accustomed to the
fact that they are entitled to receive monthly „child support payments“ from
the state. Around the age of 18, the young adults learn that they are entitled
to move on to a university of their choice to study a field of their choice
(again provided that the grades are adequate). Of course, the attendance of
university is free of charge, the parents continue to receive the „child
support payments“ and in all likelihood one finds subsidized student housing
(perhaps with the help of the recommendation of an „influential person“). The student
is under no requirement to deliver academic results in order to retain the
benefits of free education (and in order for the parents to retain the benefits
of „child support payments“). And when the student completes his/her university
education, he/she may even feel entitled to be provided with a job that
adequately corresponds to the level of education received. A well-developed
Welfare State will normally provide ample employment opportunities in the
public and semi-public sectors for young academics. It is safe to assume that
the performance requirements in such careers are less stringent than in a
comparable private sector career: income levels and promotion intervals are
prescribed and equal for all, and after a certain number of years the employee
is entitled to be ‘pragmatized’, i. e. total job security for a lifetime. And,
of course, at a reasonably young age that person will be entitled to retire in
order to be able to enjoy retirement while still being physically strong. In
short, that prototype of a citizen of the Welfare State will never experience
in his/her lifetime the supply and demand forces of the real world.
That way, the young person
learns from early on that one is entitled to certain benefits. And, of course,
if one learns that, then one also learns to insist on receiving those benefits;
a mentality of insisting on „well deserved rights“ develops. What does not
develop is a mentality of achieving benefits through performance. One accepts
the facts that, in order to eat one must be given a fish and that the hand by
which one is fed must not be hurt. Thereby, one does not discover the pleasure
of catching a fish by oneself (nor the agony if one does not catch fish despite
great effort).
Such a system
of entitlements is unlikely to develop on its own. Instead, someone has to
invent the system and monitor/control compliance with it and that „someone“
tends to be the Welfare State. And whoever monitors/controls the system assumes
a level of power and influence that is generally not very much tested by forces
of supply and demand: since the Welfare State tends to be the creation of
political (and not economic) interests, its implementation and administration
tends to also be influenced by political factors. And any system that tends to
ignore and/or violate economic realities over time is very much prone to become
inefficient.
Critics of a capitalistic economic system can credibly
argue that it is not business that responds to consumer demands but rather that
it is business that creates those demands (which is subsequently fulfills) in
the first place. Critics of a Welfare State could reasonably argue that the
Welfare State first creates in the minds of the people the need for those
entitlements that it subsequently provides. There is nothing really wrong with
a deodorant manufacturer to create a fear of sweating with the aim that people
will therefore buy his deodorants: theoretically, at least, the individual
consumer still has free choice to buy. There is something wrong with a
state that nurtures in the population the fear and the sense of risk associated
with not playing by the rules of the state (e. g. the risk of losing "entitlements“ or „well deserved rights“): practically, the citizen of the
Welfare State does not have free choice to individually depart from its rules.
One therefore tends to become dependent. Just like a
perspiring person tends to become dependent on deodorants (as long as he thinks
that the deodorant is the answer to his problems), a good „welfare citizen“
tends to become dependent on the Welfare State. Only a fool would switch jobs
at the age of 45 if that means losing accrued severance and pension benefits!
Only a fool would relocate to a new residence if he/she is entitled to an
adequate job in the place where he/she lives.
Life is full of dependencies and interdependencies:
the dentist needs a baker in order to buy bread, and the baker needs a dentist
in order to fix his/her teeth. Those are „natural dependencies“; they are
driven by supply and demand. The Welfare State tends to create „unnatural
dependencies“: they are driven by considerations of who should be entitled to
what, often irrespective of economic realities.
The case is being made here that, over time,
„unnatural dependencies“ not only tend to create inefficiencies (because they
tend to ignore economic realities), but that they also tend to ignore basic human needs. It may be nice for a civil
servant to know that he/she will be promoted in line with procedures regardless
of whether the promotion is deserved or not. But will he/she really develop a
sense of individual worth if he/she receives everything as a result of a system
of entitlements instead of a system of performance? Is it a natural human need
to see entitlements fulfilled? Or is „Homo Sapiens“ perhaps a creature that
thrives on achieving a sense of worth, a sense of responsibility and
independence, on searching for ways to compete through thought and performance?
If it is indeed a basic human need to develop a sense of
personal and individual worth, then the Welfare State tends to violate that
basic human need. The Welfare State generally does not respond to individual
needs. Instead, it tends to respond to the needs of groups and of society at
large. And the actual interests and needs of individuals can easily differ from
the perceived interests and needs of society at large.
V. Institutional vs. Individual Responsibility - The Birth of
Privileges
A „laissez-faire“ society requires little by way of
administration and control. The Welfare State, instead, is based on
administration and control. If welfare is an entitlement that must be provided
by the state, then the state requires institutions that supervise the providing
of welfare. And institutions are anonymous social systems. This is by
definition not a weakness: many businesses are organized as anonymous
corporations and still operate very successfully. Why, then, should the
institutions of a Welfare State not operate similarly successfully?
The management of a business is normally accountable
to its owners for results, and the return on capital invested is a key
measurement tool for most owners of businesses. The management of a Welfare
State institution is not directly accountable to owners and it is generally not
accountable for results in terms of a return on resources invested. Instead, it
is accountable for compliance with the rules of the Welfare State. Prima facie,
there is no reason why a Welfare State health insurance institution should
operate any less efficiently than a private insurance company. Except, it
generally does not happen that way. The private company operates in a
competitive environment where it needs to reassess its structures and
strategies all the time. The public insurance institution operates in a monopolistic
environment with a captive customer base. The private company insures only
those risks which it finds acceptable, the public institution must insure
everyone. The private company goes bankrupt if its costs exceed revenues over
time, the public institution has its deficits covered by the state.
Whereas businesses are
created by entrepreneurial motives, institutions are established by law.
Whereas the destiny of a business is driven by performance criteria, the
destiny of a public institution is driven by compliance criteria: compliance
with the laws and regulations that lead to its establishment. Whereas
performance is heavily influenced by competitive pressures, compliance is
driven by a mindset „to go by the rules“. The mindset of a public institution is
generally not to question the rules and there are generally only limited
competitive pressures.
In the capitalistic business world, the customer is
the so-called „king“: by having the choice where to spend his money, he can
reward those businesses that best provide him with services, and businesses can
reward those employees that achieve the most customer satisfaction. Regardless
how large an economy is, its cumulative performance is the result of individual
decisions by individual economic agents. In short, responsibility and
accountability rests with individuals.
The Welfare State places responsibility generally with
institutions and not with individuals: The Labor Office will take care of the
unemployed, the Health Office will take care of the ill, the Social Office will
take care of the aged, and so forth. The ample supply of institutional
responsibility tends to diminish the awareness of the necessity that individual
responsibility must also be exercised if the sustaining of qualitative results
is to be assured. It is much easier to fire an employee if one knows that the
Labor Office will take care of him. The unemployed will try much less to find a
job on his own if there is a Labor Office that is supposed to do that for him.
If the Welfare State pretends to take care of all, why should the individual
attempt to take care of himself?
A public institution tends to be the creation of
political (and not economic) interests. As a result, it would be naive to
expect that political interests do not - in one way or another - influence the
management of public institutions; they do! Resources must be allocated and
appointments must be made and it is generally not the test of supply and
demand, the reasonable competition of thought and performance that drive those
decisions. Any such situation is fertile ground for the development of
„unnatural privileges“. By that, we mean privileges that are not „earned“ or
„deserved“; instead, they are being distributed. There is nothing wrong with
privileges per se as long as they are „natural privileges“ (that is to say:
„earned“ through or „deserved“ for performance). There is something terribly
wrong with unnatural privileges: they tend to lead to mistrust and envy. They
tend to lead to „negative checks and balances“: instead of checking that there
is no abuse, one tends to make sure that one gets away with as much as everyone
else is getting away with. The good citizen of a Welfare State may well admit
from time to time that everything needs to be paid for but he will always feel
that it is „the other guy“ who should pay the bill.
In short, it is the principles of „Fairness as a Social
Value“ and „Fairness as a Social Responsibility“ that tend to get violated in a
system that is shielded from the forces of supply and demand, from the
reasonable competition of thought and performance. And any social entity - be
it a family, a business, a state or even a nation - that does not count
fairness among its principal social values will sooner or later deteriorate in
quality.
VI. Competition of Thought and Performance
„Look at the Japanese“,
the Argentine Central Banker said to the group of visiting foreign bankers
around 1985, „although they live in an essentially poor country they have made
so much of it! And we Argentines live in one of the richest countries of the
world and we have made a mess of it. Can you imagine what Argentina would be
like today if the Japanese had lived here and not us Argentines?“ „Yes, I can“,
reacted the banker from Tokyo, „the Japanese would today be the same way as the
Argentines are because they wouldn’t have had to try so hard“. The group
laughed, but they had just heard a monumental truth.
It is disequilibrium (and not equilibrium!) that is
the cradle of improvement and quality. If the thought of the earth’s being the
center of the universe had never encountered competitive thoughts, we would
still believe in that. If we never felt that we had something at stake, we
would never try to preserve it. Managers who are convinced that they are always
right will sooner or later pay a hefty price for having been wrong. Prudent
managers will form their opinion by generating a constructive conflict of
opinions among others and by making their best choice among them.
When the term „competition“ is misinterpreted - and
the Welfare-State-Mentality tends to willingly misinterpret that term -, it can
easily become a specter that arouses fears because it tends to create images of
the risk of losing, of the risk of rejection. The more competitive a society
is, the greater the discomfort of those who cannot stand up to competitive
pressures, the greater their perceived need to reign-in competition. After all,
where would it lead to if everyone could compete with everyone else? Would it
not lead to a brutal battle for survival among the fittest (at the expense of
all others)?
This paper emphasizes the reasonable
competition, whereby it is understood that one cannot define where reasonable
competition ends and where unreasonable competition begins. A society’s basic
rules, its real or perceived value structure will determine the borderline
between „reasonable“ and „unreasonable“, and this is a never-ending process of
searching for the commonly acceptable standard. What is accepted as reasonable
competition in today’s environment may become perceived as unreasonable (or
excessive) competition in tomorrow’s environment. When, in the 1980’ies, the
accelerated competition for capital and yields thereon set off the storm of
corporate restructurings, one could also see many positive aspects in that
development: cozy corporate managements were awakened and layers of
middle-managements discovered that receiving attractive salaries for little
value added could no longer be justified. Overall, many industries became more
efficient in the process: „shareholder interest“ and „shareholder value“ became
the predominant themes. Today, when the most effective way to push up a
company’s share price often is the announcement of a major staff reduction
program, responsible leaders are beginning to question whether „shareholder
interest“ is indeed the only valid yardstick for corporate performance. And it
may well be that a society that applauded the priority of shareholder value
yesterday will tomorrow promote the theme of corporate responsibility to
society.
The sportive interpretation of competition is: „May
the Best One Win!“; it is not: „May the Losers Perish!“
The principal themes of Welfare Government are that competition must go
hand-in-hand with solidarity, and that the whole of society can never be better
than the sum of individual efforts and contributions. The principal worry of
the Welfare State is that there would be a brutal battle for survival among the
fittest - at the expense of all others - unless social welfare is organized and
regulated. The Welfare State generally fails to promote the positive aspects of
reasonable competition in the process of achieving results. Instead, it tends
to create the illusion that results are already there and only waiting to be
distributed. Witness, however: young Boy Scouts make the solemn promise that
„they will always give their best“ and youthful enthusiasm is generated in the
process. Rotarians throughout the world are being called upon to probe their
actions against the questions whether what they do is true, is fair to all
concerned, whether it promotes friendship and goodwill, and whether it serves
the well-being of all. Other service clubs composed of business professionals
set similar standards. And the standards of the Welfare State? The standard of
the Welfare State is that welfare will come about automatically provided that
it is organized by the state.
The call for protection and regulation is reactive (and not
proactive) in nature. It tends to be the reaction to the results of excessive
or unreasonable competitive behavior. Politicians do not get elected because
they only propose to protect and regulate per se. Instead, they get elected
because they propose to protect society „against“ something, they propose to
regulate in order to achieve a greater good. Instead of focusing on improving
the framework for reasonable competition so that better results are achieved,
politicians tend to focus on reducing and/or eliminating competition altogether
in those areas where social welfare could be deemed to be affected by
competitive forces.
Once the competition of thought and performance is
reduced, the engine for the sustained betterment of society is being slowed
down. The only effective way to counter a „silly“ argument is to come up with a
better one (and to allow that better arguments can come up). The only effective
way to improve the performance of a service business or institution is to
expose it to the competition of a better performer and to give customers the
right to choose. It is not sufficient to simply declare silly arguments as
„silly“: they will continue to carry weight and influence unless they are
outweighed by better arguments. It is not sufficient to give a poorly
performing business or institution instructions to improve performance: there
will be no substantial change unless it is exposed to competition, until there
is something at stake. There has to be something at stake - either something
real or something perceived -, there has to be a special motivation for man to make
a special effort.
In reality, there is always something at stake.
An interpersonal relationship that is not actively affirmed will sooner or
later break down. A customer relationship that is not actively maintained will
sooner or later lose quality. A social system that constrains the forces of
supply and demand as well as the competition of thought and performance will
sooner or later become inefficient. It is the test of supply and demand, the
reasonable competition of thought and performance that are the constructive
forces of a society. Any society that reduces the influence of these forces
will reduce the power of the engine for sustained betterment. When competition
becomes unreasonable, the answer is not to eliminate it but rather to improve the
framework within which the test of supply and demand, the reasonable
competition of thought and performance can take place.
VII. The Welfare State - Its Unintended Consequences
This paper argues that the debate about the Welfare
State should not focus only on its financial viability (even though - in the
shorter term - that aspect is its most obvious flaw). Of course, no society can
go on forever if more services are demanded of the state than the citizens of
the state are prepared to pay for. Eventually, the institutions of the Welfare
State will become insolvent (and many Welfare States are having to cope with
that problem already). However, a good Welfare State will find ways to repair
such financial problems, at least temporarily. The well-known repairs are:
reduce the quantity and quality of services provided and increase the cost
thereof. A private business that behaves in such a manner in a period of
financial crisis will accelerate its demise for the simple reason that its
customers have a free choice to buy elsewhere. The customers of the Welfare
State do not have that free choice. As a result, the Welfare State enjoys the
unique luxury of fixing its financial problems by forcing the customers to pay
for the repairs and in the process it even strengthens the customer
relationships because the customers become even more dependent on the Welfare
State. As long as the citizens of the Welfare State can be convinced that,
without the Welfare State, they would be „left out in the cold“, there will be no
material change.
This paper
argues, however, that the debate about the Welfare State should be over its
sociological aspects and consequences. A society that nurtures in its
people a mindset of ignoring economic realities will over time deteriorate in quality
and will lose competitiveness in the world. The deterioration in quality cannot
easily be measured quantitatively. The loss of competitiveness in the world can
easily be measured: financial and human capital (i. e. investment and jobs)
will gravitate to those societies that are more competitive.
This paper
argues that the most undesirable (and possibly the most unintended) consequence
of the Welfare-State-Mentality is the deterioration in quality of the society. A society that
de-emphasizes the reasonable competition of thought and performance in the
process of achieving results and benefits will tend to reduce the element of
fairness as one of its basic values. No one needs to (or can) guarantee that
life will always be fair; that would be utopic. However, one can propose that
fairness should be a predominant theme in a society’s code of conduct and,
regrettably, fairness can not be decreed by law. The reasonable competition of
thought and performance and adequate rewards for those that fare better in that
competition are the most effective regulatory mechanisms to achieve fairness
(as long as those who fare less well are not unduly penalized for that). The
most repulsive human reactions can be observed in situations where people feel
treated unfairly. In everyday-life, those reactions are envy, mistrust,
cheating, etc. - in short, a negative attitude towards other members of
society. In history, the reactions to unfairness have included wars and
revolutions.
In a Welfare-State-Mentality, one can easily be lead
to feel successful when one can „fix one’s benefits“; to feel happy when one
has access to privileges; to feel secure when one controls dependencies. With
such a mentality - and with almost daily proofs that it is the
called-for mentality - one is unlikely to develop a yearning for a sense of
fairness and fair play. One is unlikely to develop a sense of respect for the
honor of the neighbor. And without those social values, a society is unlikely
to be successful over time.
Proponents of the Welfare State will claim that,
without it, life would be a brutal battle of survival among the fittest with
the less strong being „left out in the cold“: people could not afford to be ill
because they would not be able to afford medical treatment; people who lost
their job would face starvation because society would not take care of them;
etc. It is a gross misrepresentation to suggest that opponents of the Welfare
State are left untouched by human misfortune and by human weaknesses. Any
responsible spokesman for Welfare Government will promote the need for a
„safety net“, a system where the needy can count on society’s help when they
are in need. However, opponents of the Welfare State can also paint a
frightening picture of its negative consequences: a society, where an
ever-increasing portion of its members shares in the rewards for competitive
behavior without having to share in the risk and effort that goes along with
them; the contrast between (a) a 50-year-old factory worker who has hardly ever
taken sick-days in his career and who has never been to a spa (and who is now
worried that his job might be „exported“ to low-wage countries), and (b) a
35-year-old retired high school „professor“ who, despite many sick-days and
several recuperations in spa’s, could not handle the stress of facing students
roughly 20 hours every week (not counting the 12 weeks per year that he was on
vacation) and who, therefore, had to be granted early retirement for health
reasons (and who is now earning substantial additional - and untaxed - income
through private tutoring). Excessive distortions of this nature provide fertile
ground (and many votes!) for politicians who cleverly promise to „clean out the
mess“ which the Welfare State allegedly created.
The period of Enlightenment
encouraged man to break out of self-imposed dependencies and inferiorities. It
encouraged man to assume responsibility for his own destiny. The Welfare State
tends to accomplish the opposite. „Without my party I would be nothing“, an
Austrian political leader allegedly once said. „Without the Welfare State I
would be nothing“, a good citizen of the Welfare State might feel. Such
sentiments reflect nothing other than the total denial of one’s worth as an
individual, the total submission to organizations and institutions to provide
for one’s security and well-being. And what, if - some day - these
organizations and institutions wither away in the storm of change that turns
the world into a global village? And what, if - some day - the Welfare State
indeed can no longer uphold all those illusions that it created? How did the
East Germans feel when they found out that big cars and color TV’s were not
presents distributed by the state but, on the contrary, the rewards for effort
and stress? Did they comfortably adjust to those new rules of the real world or
did they perhaps feel that they were no longer emotionally equipped to deal
with the real world?
The Welfare State tends to
„create“ jobs by mandate. Welfare Government will, instead, create the economic
framework - the legal and regulatory environment and the spiritual leadership -
so that jobs „come into existence“ in the interplay of customer needs and
suppliers’ capabilities. The Welfare State feels responsible for all (and tends
to limit those that would rather be left on their own). Welfare Government
will, instead, feel responsible for those that need support (and will provide
opportunities for the others). The Welfare State requires the citizens to
comply with its rules irrespective of individual needs and interests, and it is
not very efficient in adapting to changes taking place in the world. Welfare
Government will, instead, warn the people that - in times of change - nothing
should be taken for granted (except basic welfare for the needy, of course); it
will motivate people to believe in their own ability to take care of themselves
and to put that ability to use. The Welfare State proposes a better world that
will come about as a result of laws and regulations. Welfare Government will,
instead, propose a better world that will come about as the result of honest
effort and fair play. In short, Welfare Government will nurture a desire on the
part of the baker to pay for his own lunch in the restaurant so that the
restaurant owner can continue to buy bread from him. Perhaps the Welfare
State had originally set out to achieve those very same results. The writer
believes that it probably has and this belief attaches validity to the title of
this paper, namely, that the negative consequences of the Welfare State that
are now seen and felt in many places are unintended (and not intended) ones.
VIII. The Manifesto for Welfare Government
Many scores ago, a great
leader coined that basic truth that „one cannot fool all of the people all of
the time“. We have not fooled anyone else; instead, we have fooled ourselves!
We have allowed ourselves to think that we are entitled to benefits without
recognizing that they must be paid for. We have begun to take for granted that
we are entitled to the best education, the best jobs, the best incomes, the
best social services, the shortest working life and the most comfortable
pension benefits; and - all of this preferably at no special effort on our
part. We have delegated the responsibility of caring for ourselves to the state
and we called that state the Welfare State. And we have made ourselves
dependent on a state that is no longer capable of caring for us in the manner
that we lead ourselves to expect it.
We now make the call for
Welfare Government. Our principal belief is that the greatest of all resources
that we as a society have is our human capital. We will treasure this capital
without restraints: we will eliminate barriers that may limit this capital in
its growth and we will provide a framework where reasonable and fair
competition of thought and performance on the part of individuals combined with
solidarity among all can bring about positive results for all. In the process,
we will be able to assure the lasting betterment of our entire society. And:
we will responsibly care for our human capital and protect it where and when it
requires caring and protection.
Our conduct will be driven
by the principles of fairness, responsible social behavior and solidarity. We
live in a rapidly changing world and we need to continually adjust to the
changes taking place around us. Not long ago, a great leader said that „history
will punish those who are slow in responding to changes taking place in the
world“. We do not wish to be punished! Tomorrow’s world will be different from
today’s. We can no longer take things for granted that in the past we may have
felt entitled to. However, we can take for granted the confidence that
personal effort, the willingness to work and the preparedness to contribute
will lead to the rewards that we all hope for. To assure that we can have that
confidence will be the responsibility of the state, of Welfare Government!
E P I L O G U E
The ‘young man’ had grown older and he was now a
seasoned manager himself. He had made a good career but between many ups there
had also been several downs. He had switched employers 3 times, one time
involuntarily; he had relocated his family twice. On the whole, he felt
relatively secure: through various insurance policies he had financially
provided for university education for his children; for health, accident and
invalidity coverage as well as for ample pension benefits. Since the respective
payments were tax deductible, part of the financial burden was actually borne
by the state. That way, the state enabled him to better provide for the welfare
of himself and his family. The ‘no-longer-so-young-man’ had developed a healthy
interest in politics and he was a critical observer of the different political
parties and politicians. He voted at every election, but not always for the
same party or person, and he never shied away from voicing criticism where he
felt criticism was due. The ‘no-longer-so-young-man’ had also developed a
strong sense of social consciousness. Life had taught him that nothing could be
taken for granted and that, notwithstanding personal skills and qualifications,
good fortune was also an important ingredient for success. And he realized that
not everyone could always count on having good fortune. Having had good fortune
himself, he felt obliged to support those that were short of it. The Doctor of
Business Administration had not used his title in years, but he often spoke of
the values that life had taught him and that he was glad to live in a society
that provided opportunities.